Privacy policy

Information We Collect

At FurryFesta, we collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, shipping address, and payment details when you make a purchase.
• Device Information: IP address, browser type, and operating system for analytics and security purposes.
• Usage Data: Pages visited, products viewed, and interaction with our website to enhance user experience.
• Cookies: We use cookies to remember preferences and track shopping cart items. You can manage cookie settings in your browser.

How We Use Your Information

Your data is used for the following purposes:

• Processing orders and delivering products.
• Providing customer support and responding to inquiries.
• Improving our website functionality and product offerings.
• Sending promotional emails (only with your explicit consent).
• Complying with legal obligations and preventing fraud.

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, shipping carriers, and IT support, strictly for order fulfillment.
• Legal Compliance: When required by law or to protect our rights and safety.

We do not sell your personal data to third parties.

Data Security

We implement industry-standard measures to protect your information:

• SSL encryption for all data transmissions.
• Regular security audits and access controls.
• Limited employee access to sensitive data.

Your Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

• Access, correct, or delete your personal data.
• Opt-out of marketing communications.
• Request data portability (where applicable).
• Lodge complaints with regulatory authorities.

To exercise these rights, please contact us via the email provided below.

Data Retention

We retain your information only as long as necessary:

• Order data: 5 years for tax and warranty purposes.
• Marketing data: Until you unsubscribe or request deletion.

International Transfers

Data may be processed outside your country but only with adequate protections under GDPR Article 46 safeguards.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect their data without parental consent.

Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For privacy-related questions, email: [email protected].